Refund Policy

This policy explains when LoopTube Pro payments are refundable, how to request a refund, and how cancellations work.

Updated June 2026

Short version: if LoopTube Pro isn't for you, email us within 14 days of your first payment and we'll refund it in full — no questions asked. You can cancel your subscription at any time.

14-day money-back guarantee

Your first LoopTube Pro payment (monthly or annual) is covered by a 14-day money-back guarantee. If you're not happy for any reason, contact us within 14 days of the charge and we'll issue a full refund.

Subscription renewals

Renewals are charged automatically at the start of each billing period. If an annual renewal goes through and you meant to cancel, contact us within 14 days of the renewal charge and we'll refund it. Monthly renewals are generally not refunded — cancel before the renewal date instead — but if something went wrong, get in touch and we'll sort it out.

Cancelling your subscription

You can cancel at any time from your account's billing settings. Cancelling stops future charges; your Pro features remain active until the end of the period you've already paid for. We don't issue partial refunds for unused time outside the cases above.

How refunds are processed

Payments are processed by Stripe. Refunds go back to your original payment method and typically appear within 5–10 business days, depending on your bank.

How to request a refund

Email info@looptube.xyz from the address on your account, and include the approximate date of the charge. We aim to respond within 2 business days.

Changes to this policy

We will update the "Last updated" date when this policy changes. Material changes will be communicated via the app.